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WATER SOFTENER MANUAL INSTRUCTION BNT165 CONTROL HEAD PROGRAMMING MANUAL USER'S MANUAL FOR Futura i Lotus
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How can I check what is in my water?
There are many ways to check it. Perform a water analysis. To do it, you can bring your water’s sample to the nearest SANEPID center or to a laboratory which provides this kind of services. You can also perform water analysis on your own using one of water testers which can be bought on the market.
What kind of filter should I buy?
Before you buy a filter, make sure you need it. If you think water in your house is not clean enough, you can test it. You can do it on your own using one of the filters available on the market or bring a water sample to a laboratory which provides this kind of services (e.g. SANEPID). Then contact a UST-M representative who will help you to choose the right filter or water treatment system.
Does my water treatment system require periodic maintenance or replacement of parts once installed?
Yes, it does. All the devices available on the market require a periodic inspection and, if needed, replacement of worn elements (e.g. filters). You can find the details in your user’s manual.
How long can I use such a filter?
Everything depends on the quality of feed water. On a general basis, a filter can be used for as long as 6 months. After that, you have to replace it with a new one. You can find the respective information on the label.
Is it important to replace filters regularly?
Yes, it is. A regular replacement of filters makes it possible to enjoy a pure, tasty and healthy water in your household.
Where can I buy water treatment systems and filters?
There are a lot of places where you can buy a water treatment system or filter – e.g. physical and online stores and DIY centers.
How to contact the maintenance service?
If you have any questions, our experts are at your disposal. You can ask questions on the phone or via an online form.
Can I drink filtered water without boiling it?
You can drink water without boiling if it was filtered by UST-M filters, because it is free of most of pollutants.
Is tap water harmful to my health?
There is hardly any risk that drinking water from municipal pipelines shall be harmful to your health. It is more dangerous to drink water from your own source. If you are not sure about the quality of water in your tap, have it checked in a laboratory. If tests fail to detect harmful substances, you have no reasons to be concerned.
Is water treated by RO system as good as bottled one?
Yes, it is. USTM’s RO systems can remove as many as 98% of all the substances from water. Having passed through a mineralizing insert, water gets the same parameters as water with low mineral content.
How much does a liter of water treated by RO system cost?
It costs much less than bottled water – that is about 0.25 PLN/liter.
What is the difference between deionization and filtration?
Deionization is a removal of ions or replacement of some ions by other ones. Filtration is a physical removal of mechanical pollution from water.
What is hard water?
Hard water includes a high concentration of calcium and magnesium salts. When heated, those substances precipitate and deposit on the system’s elements and damage them progressively. Hard water results in stains on the fittings and it reduces the efficiency of detergents.
What is reverse osmosis?
Reverse osmosis generates purified water as a result of letting non-purified water pass through a semipermeable membrane which lets only water particles through. Purified water is collected in a vessel. Dirt separated from water particles is evacuated to the sewage system. The system is provided with pre-filters and end filters which remove the dirt which has been left.
What is active carbon and how does it work?
Active carbon is a substance commonly used for filtering purposes. It is generated as a result of heating of black coal, wood or shells (e.g. coconut shells) in high temperature (1000°C). First heating and then activation results in pores which are very important for dirt removal and increases bed’s area. 1g of a good quality active carbon has an area of about 1000 m2, which corresponds to 4 tennis courts. Active carbon effectively removes chlorine, its derivatives and a range of organic substances from water.
What is a UV system and how does it work?
UV system deactivates bacteria and viruses which can be found in water with UV radiation. Its efficiency depends on the radiation dose administered to microorganisms (UV light intensity and time of radiation). It is recommended to install in front of a UV lamp some prefilters which improve the system’s effectiveness.
What is distilled water?
Distilled water means water purified as a result of one or more evaporation and condensation processes. It does not include any dissolved substances. Distilled water’s TDS rarely exceeds 5ppm (mg/l).
Water in my tap is dirty and has a weird color. What is the reason and how can I change that?
First of all, answer the question whether your water comes from your own well or from public pipelines.
If it comes from public pipelines, the reason behind it is a poor condition of the pipe delivering water to your house.
If your water comes from a well, then probably the problem is the water itself.
If your water is brown, red, orange, yellow or black, then there is some manganese there.
If it is reddish/orange, rusty or tea-colored, it probably contains some iron compounds.
A blue or greenish share can be owed to copper compounds rinsed off from the pipes.
All those pollutants can be removed with ion exchange or oxidizing deposits.
In each of the aforementioned cases, it is useful to examine water, which shall make it possible to reveal the extent of the problem and find the best solution.
Water in my tap smells weird (horrible). What is the reason and how to change that?
A smell of rotten eggs or sulphur can point to some hydrogen sulphide. You have to examine the water, because it can contain bacteria!
A mouldy, dull smell can result from decomposition of organic substances.
Chlorine smell is not that unusual, because chlorine is often used for disinfection of drinking water.
A metallic smell can point to dissolved compounds of various metals (including heavy ones).
An irritating chemical smell (e.g. similar to terpentine) can suggest some chemicals in water.
In any case you should examine water, because it will help you to solve the problem.
Water tastes weird. What is the reason and how to change that?
Ultrapure water is tasteless. A taste emerges whenever it contains some substances.
A bitter taste can point to iron or magnesium compounds.
A metallic taste can be caused by iron or other metal compounds in water.
A bland/soapy taste is owed to too much softness.
Too much mineral salt (especially chlorides and sulphates) can make water salty.
If you want to improve the taste of your water exclusively to be able to drink it and use for meal preparations, you have a few solutions to choose from. You can make use of a RO system which will improve the taste of your water. If chlorine is the source of the problem, you can install a good insert with active carbon.
If you want to improve the taste of water in the whole house, you should install an appropriate water treatment system and identify the source of the problem (examine your water).
First, you should identify the reason behind the problem and then look for a device to solve it.
Bacteria have been detected in the well water. What should I do?
First of all, you should find out what kind of bacteria have been found. If they are harmless, then, according to the applicable norms, no more than 100 bacteria can be found in one ml of water. In case of dangerous strains (legionella, coli) you should purchase a UV lamp or perform disinfection. You should do it using ozone, sodium hypochlorite, chloramine or other substances which can serve the purpose. After disinfection, you should examine water once again.
How can we remove bacteria from water?
They can be removed in a couple of ways:
- Mechanical – using small micronage filters (e.g. RO)
- Chemical – though disinfection with ozone or substances including chlorine (e.g. sodium hypochlorite, calcium hypochlorite, chloramine)
- Physical methods – UV light
I take my water from a well. Do I have to install a water filter?
Before you install a water filter, examine the quality of water (e.g. in SANEPID). For the most part, well water is hard and includes plenty of iron and manganese. Those substances are not harmful for your health but they result in stains on the tap and can decrease water’s organoleptic properties.
Can garden plants be watered with softened water?
It is not a good idea to use softened water to water garden plants. First of all, it is a waste of money. Second, softened water includes significant quantities of sodium, which can be harmful for plants if there is too much of it. It can prevent them from growing and, in extreme cases, it can make them dry.
How much salt should there be in a softener?
Salt level should be 3-4 cm lower than water surface.
Can I drink soft water?
Yes, you can, but you should not follow a low-sodium diet if you drink it.
How often should I add salt to my softener?
It depends on the frequency of regeneration and size of the device. You can calculate it using the following formula: e.g. a softener ws25 needs 4 kg of salt per cycle and if you consume 10m3 a month and regeneration occurs every 5m3: 10:5=2; it results that twice a month you have to add 4 kg of salt remembering to mix the remaining salt in the vessel so as to create a salt deposit.
What is the shelf life of a bed in a softener/iron remover?
If used correctly, a softener can be used for as many as 10 years (it depends on the water supply and can be shorter if the water supply is of a low quality). As for iron removers, the shelf life can be even 50% shorter. It apparently depends of the quality of the feed water.
How often should the device be regenerated?
You can calculate it using the following formula if you know the monthly water consumption and have set your softener, e.g.:
Regeneration once in every 5m3, monthly consumption - 10m3, which gives: 10:5=2 or twice a month in this specific case.
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